Your Privacy Fully Secured

Welcome to hbaji app. Our Privacy Policy reflects our commitment to protecting your personal data. As one of Bangladesh's most trusted online gaming platforms, we believe earning user trust requires an uncompromising approach to data security.

This Privacy Policy applies to all users of the hbaji app website and mobile application. By registering on our platform, playing games, or using any of our services, you are considered to have accepted the terms of this Privacy Policy.

Our goal is full transparency — explaining what data is collected, why, how it is used, and what rights you have over it. hbaji app never sells your data to third parties.

Hbaji app collects certain information to operate its services properly and deliver the best gaming experience. A full breakdown of the data collected is provided below.

Hbaji app only collects data that is necessary to operate its services — nothing extra or irrelevant. Please note that some features may be limited if personal information is not provided.

Hbaji app uses the data it collects for the following purposes. Each use has a clear reason behind it, and we never process data unnecessarily.

• To create, manage, and complete the verification of your account.
• To process deposits, withdrawals, and other financial transactions.
• To manage gaming services, bonuses, and promotional offers.
• To ensure platform security and prevent fraud.
• To enforce responsible gaming policies and identify problematic behavior.
• To meet legal and regulatory obligations.
• To improve customer service and handle support requests.
• To personalize your platform experience and show relevant offers.
• To diagnose technical issues and improve system performance.

Hbaji app's default position is not to share your data with third parties. However, in certain limited situations, sharing may be legally required or operationally essential.

• Payment Provider: Necessary data is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
• Law Enforcement: Data may be disclosed upon receipt of a valid court order or official government directive.
• KYC Partner: Limited data is shared with trusted verification providers for identity verification purposes.
• Technology Service Provider: Server hosting or cybersecurity providers may process data under contractual agreements.

Hbaji app uses cookies and similar technologies on its website and app. These help improve your browsing experience and keep our platform running smoothly.

• Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and display settings.
• Analytics Cookies: To analyze platform usage and enhance the overall experience.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain hbaji app features.

Hbaji app does not hold your data beyond what is necessary. Separate retention periods apply to different types of information.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: generally retained for 5–7 years in accordance with legal requirements.
• KYC documents: may be retained for up to 3 years after account closure.
• Support contact history: retained for up to 2 years after resolution.
• Log & analytics data: typically deleted within 1 year.

Hbaji app believes you should have full control over your own data. Your key rights are outlined below.

• Right to Know: You have the right to know what data we hold about you and how it is used.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You may request your data in a portable format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, contact the hbaji app support team by email. Requests are typically processed within 30 business days.

Hbaji app protects your data using industry-leading security technology. Our security infrastructure provides protection across multiple layers.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Sensitive data stored in the database is protected with AES-256 encryption.
• Two-factor authentication (2FA) is used to protect your account.
• 24/7 cybersecurity monitoring and an anti-fraud system are in place.
• Regular security audits and penetration testing are conducted.
• Employee access to data is strictly controlled and logged.

The hbaji app platform may integrate third-party services such as payment gateways or game providers. These services operate under their own privacy policies, which are outside hbaji app's control.

We only work with trusted, reputable partners, and a data protection agreement is in place with each one. Note that accessing a third-party platform directly will be governed by that platform's own privacy policy.

Hbaji app's dedicated privacy team is always on hand to address any questions, requests, or concerns about your data. We take every request seriously and aim to respond within 30 business days.

Hbaji app reserves the right to update this Privacy Policy at any time. Any changes will be communicated via a platform notification, and the date at the top of this page will be updated accordingly. We encourage you to check this page regularly.